Legal

Privacy Policy

Last updated: 1 July 2026

1. Information We Collect

When you use our website, book a consultation, or contact us through our forms, we may collect:

  • Personal details — name, email address, phone number, age and gender.
  • Health information — symptoms, medical history and treatment details you share during consultations.
  • Usage data — pages visited, browser type and approximate location (via cookies and analytics).

2. How We Use Your Information

  • To schedule and manage appointments.
  • To provide homeopathic consultations and follow-up care.
  • To respond to your enquiries via phone, email or WhatsApp.
  • To improve our website, services and patient experience.

3. Data Sharing

We do not sell, rent or trade your personal information. We may share data only when:

  • Required by law or a court order.
  • Necessary to protect the rights, safety or property of our clinic or patients.
  • With trusted service providers (e.g. hosting, analytics) who are contractually obligated to protect your data.

4. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration or destruction. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

Our website may use cookies and similar technologies for analytics and functionality purposes. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing at any time.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: